A salesperson on every product page
It reaches out before the shopper asks
It follows what each shopper does on your store, works out what they need, and sends one message to help at the right moment.
It watches what the shopper does: several products viewed in one collection, a long look at one page, a search that found nothing. That is when it speaks, with one line about what they're looking at, never a generic "Can I help you?"
It sells the way a good salesperson does
It asks what the shopper needs, recommends the right product from your catalog, upsells when a better one fits, and answers the doubt that stops them.
Ask for something and it answers with the products that match, from your live catalog at today's price and stock. Each one goes into the cart in a tap.
"$65 is a bit much" gets a real answer about why it costs that. If the answer doesn't land, it shows the cheaper option instead of arguing.
It acts in your store
Every answer can end with something done: an item in the cart, a bundle built, an order found. These are the actions it takes in your store.
The right variant and purchase option, including subscriptions and pre-orders. It takes items back out when the shopper changes their mind.
Once the shopper has picked a product, it suggests what goes with it as a bundle. The whole bundle goes into the cart in one tap, with any discount code you approved.
It finds an order by its number and shows the status, contents, tracking and total.
When a product needs customizing on its own page, it sends the shopper there and tells them what to do next.
You decide how it looks and sounds
You set how it looks and how it talks. Leave the instructions empty and it follows a default approach.
You set its title, colors, position and launcher style in the Shopify theme editor.
You write how it should sound, how it should sell, and your shipping and return policies. It follows them in every conversation.
It checks the language on every message and answers in the one the shopper wrote in.
Most shoppers are on a phone. It's built for one thumb, and it loads after your page so it never slows your store down.
What it knows, and what it won't do
It works only from your store, and it stays up to date with every change you make in Shopify.
- Your catalog: products, variants, prices per market, stock
- The product page, read before it answers
- Your shipping, returns and store FAQ
- Discounts you switched on, and ones shown on your store
- What's in the shopper's cart
- Your contact details, for when it can't help
- Invent a product, a price, or a stock number
- Make up a deadline, a shortage, or a best-seller badge
- Negotiate or hold a price
- Claim it placed an order or took a payment
- Go off-topic or hand over its instructions
When it doesn't know, it says so and hands over your phone, email, or WhatsApp.